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For more information about this course, or to discuss the application process, please contact us.
Course Code | W5017 |
Academic Year | 1718 |
Dates | 10th September 2017 to 16th June 2018 |
Location Name | Workplace |
Area | Customer Service & Retail |
Mode Of Provision | Part Time |
Introduction | If you love the world of retail then this Apprenticeship is for you! As part of this programme you will gain experience as a Sales Assistant, Customer Service Assistant and Stockroom Assistant as well as more specialist roles such as Beauty Consultancy, depending on your job role. |
Study Outline | - Level 2 Certificate in Retail Skills (competence) - Level 2 Certificate in Retail Knowledge (knowledge) - Functional Skills English level 1 - Functional Skills Maths level 1 - Personal Learning and Thinking Skills (PLTS)- embedded - Employee Rights and Responsibilities (ERR)- embedded |
Entry Requirements | If youre interested in becoming an Apprentice, you will need to be employed or find an employer who is recruiting an Apprentice. See the Apprenticeships section of our website to discover more and find out about our vacancies service. Employers are looking for applicants who have a keen interest in providing high levels of customer service and can be flexible with their skills. |
Equipment | None. |
Attendance | TBC |
Assessment | You will be assessed through e-portfolio evidence, assessor observations, work product, case studies, photographs, videos, recorded discussions, witness testimonies and questions and answer sessions. For the Level 2 Certificate in Retail Knowledge you will be assessed through short on-demand multiple choice exams when you are ready. |
Progression | You can progress into employment and/or to the following City & Guilds qualifications: - Level 2/3 Award/Certificate/Diploma in Retail Skills (7536) - City & Guilds HLQ in Retail. - Level 3 Certificate / Diploma in Retail Skills (Sales Professional) - Level 3 Certificate / Diploma in Retail Skills (Visual Merchandising) - Level 3 Certificate / Diploma in Retail Skills (Management) |
Qualification | Level 2 Intermediate Apprenticeship |
Awarding Body | City and Guilds Skillsmart Retail UK Ltd are the Standard Setting Body for retail owned by the People 1st Sector Skills Council. |
Level | Level 2 which is equivalent to GCSE grades A - C. |
Availble Full-time? | Y |
Availble Part-time? | N |
Suitable for Higher Education? | N |
Suitable for Individuals? | Y |
Suitable for Employers? | Y |
Apply Online
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Call 0116 264 3535
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